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Privacy Policy.

Effective Date: 2nd March 2026
Last Updated: 3rd March 2026

This Privacy Policy explains how Loxen Pearl Trading Limited (“we”, “us”, “our”) collects, uses, shares, and protects personal data when you visit loxenpearl.com or interact with us (including requesting a company profile or contacting our team).

If you do not agree with this Privacy Policy, please do not use the website.

  1. Who We Are

Data Controller: Loxen Pearl Trading Limited
Contact Email: office@loxenpearl.com
Jurisdiction: Nairobi, Kenya

  1. Personal Data We Collect

We may collect the following categories of personal data:

  1. A) Information you provide to us
  • Full name, company name, job title
  • Business email address, phone number
  • Country/region
  • Purpose of request and messages you submit (e.g., “Request Company Profile” form)
  1. B) Information collected automatically
  • IP address, device type, browser type, operating system
  • Referring pages, pages viewed, time spent on pages, click activity
  • Approximate location (derived from IP)
  • Cookies and similar technologies (see Section 7)
  1. C) Information from third parties
  • Where permitted by law, we may receive business contact details from counterparties or service providers in connection with due diligence or communications.

  1. How We Use Your Personal Data

We use personal data for the following purposes:

  • To respond to inquiries and provide requested materials (including company profile requests)
  • To communicate with you about potential business engagement and due diligence
  • To operate, maintain, and improve the website and its security
  • To prevent fraud, abuse, and unauthorized access
  • To comply with legal, regulatory, and compliance obligations (including KYC/AML where applicable)
  • To keep records of communications and requests

  1. Legal Bases for Processing (where applicable)

Depending on your location, we process personal data under one or more of the following legal bases:

  • Legitimate interests (e.g., responding to business inquiries, improving website performance, ensuring security)
  • Contract / pre-contract steps (e.g., communications related to potential engagement)
  • Consent (e.g., optional cookies or marketing communications where required)
  • Legal obligation (e.g., compliance, recordkeeping, lawful requests)

  1. How We Share Personal Data

We do not sell personal data.

We may share personal data with:

  • Service providers who support website hosting, analytics, form handling, CRM/email systems, and IT security (acting under our instructions)
  • Professional advisers (legal, compliance, auditors) where necessary
  • Authorities and regulators where required by law or to protect rights and safety
  • Business counterparties only where necessary for legitimate transaction-related communications and consistent with confidentiality expectations

  1. International Transfers

Your personal data may be processed in countries outside your country of residence. Where required, we use appropriate safeguards (such as contractual protections) to help ensure your data is handled securely and in line with applicable law.

  1. Cookies and Analytics

We use cookies and similar technologies to:

  • Enable core website functionality
  • Understand website performance and user interactions
  • Improve content and user experience
  • Protect the website from abuse

You can control cookies via your browser settings and, where available, a cookie banner/preferences tool. Blocking certain cookies may impact site functionality.

  1. Data Retention

We retain personal data only as long as necessary for the purposes described in this Privacy Policy, including:

  • Providing requested materials and communications
  • Maintaining business records and audit trails
  • Complying with legal and compliance obligations

  1. Security

We implement reasonable technical and organizational measures designed to protect personal data from unauthorized access, loss, misuse, or alteration. However, no online transmission or storage is completely secure.

  1. Your Rights

Depending on your location and applicable law, you may have rights to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion
  • Restrict or object to processing
  • Data portability
  • Withdraw consent (where processing is based on consent)

To exercise these rights, contact us at office@loxenpearl.com. We may need to verify your identity before responding.

  1. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing personal data.

  1. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will post the updated version on this page with a revised “Last Updated” date.